Delmarva Power has been recently advised that scammers posing as third party energy suppliers are sending fake utility bills via email to some New Jersey and Delaware utility customers.
The email asks that customers click on a link contained within the email. It is suspected that, by clicking the link, the customer's computer could become infected with a virus or malware. Delmarva Power asks customers to only pay their utility bills through the company's my account tool, by visiting delmarva.com or by sending the hard copy of the remittance portion of the invoice through the mail. Customers should not open any email asking that payment be made on their utility bills unless sent by Delmarva Power or the customers' respective third party energy suppliers.
Delmarva Power advises customers to ask for official photo identification from any person who shows up at their door. Employees from reputable companies, such as Delmarva Power, will carry official company identification cards. If proper identification cannot be produced, customers should notify police and the company with whom the individual claims to be associated.
For more information: 800-375-7117 or visit delmarva.com.